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How We Communicate our Appointments-only Policy

There is no reason anybody should arrive at our store and be surprised to find that an appointment is required for a shoe fitting.

We go to great lengths to make sure the customers know about our appointments-only policy.

Telephone Message

It is clearly stated in our phone message.

You can listen to this message here:

On Our Website

There is a message posted on literally every page on our 3000+ page website:

Our appointment request form even specifies which services appointments are required for:

On Our Google Page

The information is also published on our Google page.

If you look at it on a desktop, this is what you see:

If you are looking it on your mobile device, it looks like this:

If you click on the UPDATES tab (and you should always click on the UPDATES tab before visiting ANY business during a pandemic) you might see something like this:

If you click on the ABOUT tab, this is what you see:

In fact, even if you click on the PRODUCTS tab you should get the message that appointments are required.

On Our Front Door

If you didn’t bother to call, or check our website, or check our google page before leaving your house, we have signage on our door that also indicates the policy:


While it is unfortunate that some people arrive at our store unaware that this has been our policy since the start of the Covid-19 pandemic, there isn’t much else we can do to make people aware of this policy.