Description
Free automatic upgrade from one-week to guaranteed one day turnaround. Applies to personal racquets only — not friends or family. Limit of one racquet per day. Appointment required.
Exclusive benefit for Five Star Team members.
Loyal customers who are out there saying nice things about us on multiple social media platforms may be invited to join our Five Star Team.
Five star customers get access to an exclusive range of special opportunities.
Membership on our Five Star Team is by invitation only. Nobody can apply to join. There are no official requirements.
Generally speaking, our social media team watches for loyal customers who have said nice things about us on major review platforms such as Google, Facebook, Yelp, BBB, and Yellow Pages.
More specifically, they look for customers using their own names who have posted unique reviews stemming from actual visits.
Ecommerce Offers
All offers on this website are ecommmerce offers unless explicitly stated otherwise.
Ecommerce offers must be ordered from this website. They cannot be ordered in the pro shop.
Pro Shop Availability
Our ecommerce website and our pro shop are different business units that operate independently of each other.
This ecommerce website does not track pro shop inventory, pro shop offers, or pro shop prices.
If you want information about pro shop inventory, offers, or prices, please visit the pro shop where a coach can help you in person.
Ship To Pro Shop Options
Most orders placed through this website may be shipped to your home or business. Some items may also be shipped to our southwest Calgary pro shop for local pickup.
We also offer a special SHIP TO STORE option for people purchasing the following items:
- shoes
- racquet bags
Shoes
If you see a shoe you are interested in, but want to try it on before committing to owning it, you may order it online and choose SHIP TO STORE. Once it arrives in the pro shop, you will be notified so that you can go to the pro shop and try it on.
If it does not fit or if you decide not to purchase it for any reason, it will be refunded.
Bags
We offer the same option for racquet bags. Simply order online and choose SHIP TO STORE.
You will be notified when the bag is ready for pickup. If you decide it is not right for you, the order will be canceled and refunded.
Exceptions
Please note that this option does not apply to engraved or customized items. Once items are engraved or customized, they cannot be returned.
Express Service
Don't you hate it when you go to a store and you can't find anybody to help you?
Or worse yet ... you drive an hour to get there and then have to wait even longer while they help people who live five minutes away.
Once again, Calgary's most innovative racquet sports store comes up with a sensible solution to a common problem.
Book an Express Service Appointment and wait no more. You will get an expert all to yourself for a full 30 to 60-minute appointment at a time of your chosing.
It doesn't matter how busy the pro shop is when you get there. It doesn't matter how many people walked in ahead of you.
Customers with Express Service Appointments are always served first.
The further customers have to drive to get to our pro shop, the more they love this innovation.
No waiting. No wasted trips.
Book an EXPRESS SERVICE APPOINTMENT and get exactly the help you need as soon as you walk in the door.
