We are happy to help customers in-store. However, we ask customers to please book an appointment and read our pandemic policies prior to their visit. Like many small businesses during these difficult times, we are running with minimal staff. Appointments are the only way to ensure that customers do not have to wait outside for long periods of time. Thank you for working with us in these difficult times.
Due to limited space in our store, there will always be greater selection online
We do our best, but we can’t possibly have all bags in all colours and all sizes in stock in the store in at all times.
If you want to purchase a specific bag in-store, we strongly recommend that you order it from the website and choose SHIP TO STORE for local pickup.
Our shipping department will send you an email when your bag is in store and ready for pickup.
Due to limited square footage in our store, we cannot stock every item in every size and every colour every day of the year.
Customers who want specific items in specific colours or sizes are strongly encouraged to order online and choose SHIP TO STORE for local pickup.
Customers who do this will be notified by email when their item is in-store and ready for pickup.
If the item is not available, the order will be refunded.
If you come into the store to pick something up and it doesn't fit, the order will be refunded.