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Demo Program Details


Demo Program Details

This program is the best way to ensure that the racquet you purchase is the right racquet for you.

Pro shop customers demo more than 2000 racquets every year. The satisfaction rate for customers who participate in this program is nearly 100% six months after their purchase.

This program is offered only in-store. It is not available to online customers.

Customers who wish to enter the demo program or talk to staff about this program, must do so in person. The pro shop does not conduct demo program business over the phone, by email, or by text.

Book an EXPRESS SERVICE APPOINTMENT to discuss this further.

How much does it cost to test drive racquets?

Test driving costs nothing, but customers who enter the program are committing to buying a racquet from us at the end of the one-month trial period.

How does it work?

Test drivers put down a security deposit. This allows them to test drive any racquet we have in our demo program. They can then test each racquet for up to one week. At the end of the one-month trial period, they choose the racquet they want to purchase and their deposit is refunded against the purchase price.

How much is the deposit?

The size of the deposit depends on the number of racquets the customer wants to take out each each week. If they are testing one racquet at a time, the deposit is $50.00. If they are testing two at a time, the deposit is $100.00.

What if I change my mind and do not want to buy a racquet?

Our demo program is only offered to customers who are committed to purchasing a new racquet from us within 30 days. If you do not intend to buy a racquet from us, please do not enter our demo program.

Can I apply my demo deposit to an online racquet purchase?

Our racquet demo program is offered to in-store customers only. Demo deposits can only be applied to in-store purchases. They cannot be applied to online purchases.

How do I start?

Simply make an appointment to come into the store. Bring a valid credit card. One of our experts will set up a demo account and help you choose your first racquet to test drive. This process usually requires about 30 minutes on the first visit. Subsequent visits to drop off and pick up only required a couple of minutes each.

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Racquet Recycling in Calgary

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So you just cleaned your garage out and found some old tennis, squash, badminton or racquetball racquets. They seem like they are still in good shape — in fact, they are practically new.

So what to do with them?

You could give them away … if you knew somebody who wanted them.

You could sell them … but that’s a lot of work for the $5.00 price you might get on Kijiji.

Or you could recycle them … or can you?

Can old racquets even be recycled?

If you read the City of Calgary’s website regarding advice for recycling used sporting goods, you will note that they advise putting these things in your black bin.

In other words, they tell you put them in the garbage. This is because, Calgary’s recycling system cannot recycle things like tennis, squash or badminton racquets.

The only way to recycle them is to sell them or give them away so that they can be used again. In doing so, at least you might prevent somebody down the road from buying something new which will also end up in the garbage.

If you are faced with this problem, Racquet Network can help you. We recycle some old tennis, squash, badminton and or racquetball racquets by refurbishing them and selling them to families and recreational players who prefer not to buy something new.

We don’t pay for the old racquets people bring in to be recycled, but neither do we charge people for them. All we do is recover the cost of refurbishment. So if we take an old racquet and refurbish the grips and strings, we sell it for the cost of the grips and the strings. We don’t charge for the racquet itself because we didn’t pay for it.

Now … there are some limits to this program.

First, we don’t refurbish old wooden racquets unless they are in pristine condition and could be used for decorations or props. But if you bring them in, we will look at them and determine what if anything might be done with them.

Second, we don’t repair broken racquets. If the frame is broken, the racquet cannot be recycled. So please put it in your black bin.

Finally, we will not offer you so much as a penny for your old frame. So please do not imagine you are going to come in and haggle with us, because that’s not going to happen.

If, however, you have an old racquet and you want us to help you get it into the hands of somebody who will use it, bring it into the store and leave it with us. If it can be salvaged, we will salvage it. If not, we will dispose of it for you. Either way, your conscience is clear.