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Free Stringing Upgrades for Loyal Customers

Free Racquet Stringing Upgrades

Thank you

If you are reading this page, it is because you purchased a new, in-season, premium Yonex, Babolat or Tecnifibre racquet from us in-store. (This offer does not apply to orders placed online. Online orders get a different set of freebies.)

We genuinely appreciate your business and are happy to upgrade you to premium racquet service for no extra charge. This upgrade allows you to move immediately to the front of the line and get your racquet back in one-hour or less.

This page offers step by step instructions that give you access to ten free one-hour stringing upgrades worth a total of $200.

Is this your first time using your free upgrades?
If this is your first time using our free upgrades system, you will want to send an email to orders@racquetnetwork.com advising us that you are ready to start accessing your free upgrades.
Once we get that email, we will check to make sure that you have an account on racquetnetwork.com and that your coupon code is set up and ready to use.
If this is not your first time access your free upgrades, then you can proceed to the steps below.

Overview of the Free Upgrades Process

Everybody follows the same process. Nobody gets special treatment.

  • Order your free upgrades online
  • Schedule an appointment to bring your racquet it
  • Bring your racquet in at the appointed time so we can string it on the spot for you

An appointment is required so that we can ensure that a master stringer is in the store and available to string your racquet when you come into the store. We do not offer this service to walk-in customers.

What You Need

In order to access your free upgrades you will need the following information:

a) the email address for your account on racquetnetwork.com
b) the password for your account on racquetnetwork.com
c) your coupon code for free stringing upgrades


Lost Your Password?
If you have lost your password, you can use the password retrieval function on this website. Please check your email filters and trash when you do this.
If you cannot reset your password through the website, you can email us at orders@racquetnetwork.com. Please do not call the store. Retail store staff cannot help you with password resets.

Step-by-Step Instructions

Step 1

In order to book an appointment for premium racquet service, you will have to login to racquetnetwork.com.

Click on MY ACCOUNT at the top of this page to login. Once you are logged in, return to this page.


Step 2

Ensure that the racquet you are booking a stringing appointment for was purchased in-store from Racquet Network — otherwise things get awkward for everybody.

Racquets purchased online are not eligible. Racquets purchased elsewhere are not eligible. Racquets purchased by someone else are not eligible.

Illustration: Yonex Racquet Serial Number
Serial numbers are recorded when racquets are purchased.

Our retail store staff recorded the serial number and country code of your racquet when it was purchased. This will be checked by the racquet technician prior to stringing it. The racquet you bring in must be the racquet you purchased from us and its serial number must match the serial number of the racquet you bring in.


Step 3

Locate the coupon code that we emailed to you after you notified us that you were ready to start using your free upgrades.

In most cases, coupons code will be identical to the serial number of the racquet which can be found on the shaft of the racquet, just above the cap.

If you are unable to locate your coupon code, please email us at orders@racquetnetwork.com. Please do not call the store. Retail store staff cannot look up your coupon code.


Step 4

Add one of the following options to your cart.


Step 5

Make sure that you have selected ONE-HOUR TURNAROUND. The coupon code you will be using is can only be applied to one-hour turnaround.


Step 6

Proceed to checkout and enter your coupon code. The coupon code will subtract the $20.00 cost of the one-hour turnaround stringing upgrade.


Step 7

Pay for the order using your credit card.


Step 8

Once you have completed Step 7, we will contact you by email within 24 hours to set up an appointment.

This appointment will ensure that a stringer is waiting for you in the store when you bring your racquet in for service.


Step 9

Bring your racquet to the shop at the appointed time. We will string your racquet on-the-spot so there is no need for you to make a second trip. You will be able to take your racquet with you when you leave.

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Kicking Plastics: Options for Racquet Sports Players Who Care

Organic Racquet String for Tennis, Squash and Badminton

If you are the kind of player who thinks about the impact of plastics on the environment, then you should know what your options are in the category of organic strings. Unlike plastic strings which can take hundreds of years to break down, organic strings are animal byproducts and break down quickly and completely.

Babolat ™ leads the way in natural strings, of course. They started in France (1871) as a string company making strings for musical instruments. Now they are the world’s leading producer of natural gut racquet strings for tennis, squash and badminton.

Once alone in this field, Babolat has recently been joined by Wilson ™ and Luxilon ™, both of whom offer their own versions of natural gut string for tennis racquets.

The vast majority of recreational tennis players can play with fully organic sets. In other words, they can play with natural gut on both the mains and the crosses of their tennis racquets. So they will will want to consider these options:


Organic Tennis String Sets


Advanced intermediate players and extremely hard servers may find they are breaking their strings too often after switching to natural gut. These players may want to switch to hybrid sets in the category below.

Hybrid string sets feature plastic strings on the mains and natural gut on the crosses. This provides durability where durability is needed (on the mains) but opts for organic string on the crosses, which are least likely to break.


50% Organic Tennis String Sets


While nobody makes an actual set of natural gut strings for squash racquets, there is no difference between tennis and squash string other than the gauge. Typically, squash string is 17 gauge while tennis string is 16 gauge.

However, there are lots of tennis players who string their tennis racquets with 17 gauge and many squash players who string their racquets with 16 gauge string. So don’t worry about the label “tennis string”. Squash players should simply look at the gauge. And if they find they are breaking 17 gauge too often, then they should switch to 16 gauge.


Organic Squash String Sets


Squash players who switch to 16 gauge string and find they are still breaking strings too often should come into the store and talk to us. While there are no hybrid sets for squash, we can put together hybrid options off the reel that use half sets of natural gut on the crosses and plastic strings on the mains.

Badminton players who want to kick plastics to the curb don’t need to worry about gauges because Babolat makes several grades of badminton string in a few different gauges.


Organic Badminton String Sets


As with squash players, badminton players may have to experiment with different options in order to find a combination that holds up to steady use. And again, as with squash players, badminton players who are breaking strings too often should talk to our racquet techs in store. We can put together some hybrid options off the reel for anybody that is serious about reducing their use of plastic strings.

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Tecnifibre Squash String Sets

Tecnifibre String Reels

Racquet Network offers the full line of Tecnifibre squash string sets imported by Tecnifibre Canada. Customers may have their orders shipped to their homes/offices or they may choose SHIP TO STORE for local pickup.


Tecnifibre Squash String Sets

Below is a selection of the Tecnifibre squash string sets we offer online. To see our full range, use our ONLINE RACQUET SELECTOR below or visit is in-store.


String Selector For a full list of racquet string in this category, please check out our ONLINE STRING SELECTOR. You can sort by sport, gauge, brand, and more.
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Tecnifibre Tennis String Sets

Tecnifibre String Reels

Racquet Network offers the full line of Tecnifibre string sets imported by Tecnifibre Canada. Customers may have their orders shipped to their homes/offices or they may choose SHIP TO STORE for local pickup.


Tecnifibre String Sets

Below is a selection of the Tecnifibre string sets we offer online. To see our full range, use our ONLINE RACQUET SELECTOR below or visit is in-store.


String Selector For a full list of racquet string in this category, please check out our ONLINE STRING SELECTOR. You can sort by sport, gauge, brand, and more.
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Tecnifibre String Reels and Eco-Boxes

Tecnifibre String Reels

Racquet Network offers the full line of Tecnifibre reels and eco-boxes imported by Tecnifibre Canada. All string reel orders must be placed online through the website. Customers may have their orders shipped to their homes/offices or they may choose SHIP TO STORE for local pickup. We do not sell string reels out of the store. All reels in the store are for use on our stringing machines.

We are happy to offer both tennis and squash string made by Tecnifibre. We carry the full range of colours and gauges imported by Tecnifibre Canada. Please understand that some colours and gauges are not available in Canada.


Tecnifibre String Reels

Below is a selection of the Tecnifibre string reels we offer online. To see our full range, use our ONLINE RACQUET SELECTOR below or visit is in-store.


String Selector For a full list of racquet string in this category, please check out our ONLINE STRING SELECTOR. You can sort by sport, gauge, brand, and more.