Our pro shop offers two different kinds of shoe fitting services.
- Option 1 – General shoe fittings
- Option 2 – Specific shoe fittings
If you are looking for shoes that fit and are suitable for the sport you are playing, you probably want Option 1 — a general shoe fitting.
If you are looking for a specific color or model or brand, then you want Option 2 — a specific shoe fitting.
Most people aren’t very picky. They just want a shoe that fits properly, is of good quality, and will work for the sport they are playing. For these people, Option 1 (a general shoe fitting) is the best option.
Other people are very picky. They are only interested in looking at one specific model, one specific color, or one specific brand. For these people, we offer a different service called SPECIFIC SHOE FITTINGS.
In order to avoid wasting customers’ time, we need to know which service they are seeking before we book an appointment for a shoe fitting.
Obviously, we don’t want to book an appointment for a customer who wants ONLY a black shoe, if the store may not have a black shoe in stock when they get there.
General Shoe Fittings
When a customer books an appointment for a general shoe fitting, the customer sits on a fitting bench. An expert fits them to determine the length, width, and shape of their foot. Once that is determined, the expert shows them everything in stock at that moment that will fit them. The customer is able to see every model and every color in stock at that moment. The customer then picks something from what is available.
Specific Shoe Fittings
Specific shoe fittings are different. They cannot operate like a general shoe fitting because our pro shop cannot possibly have every model available in every color and every size at all times.
Customers who want to try on only specific shoes, colors, or models can do that, but there has to be a different fitting process for them.
Since everything in the pro shop is sold on a first come first serve basis, we cannot predict that any specific model, brand, or color will be in stock at some future point in time. The shop might have four of Model X in Color Y on Monday and be sold out of it the next day. Therefore we do not book general shoe fitting appointments for customers who are ONLY interested in trying on Model X in Color Y.
For these customers, we have a different fitting process — called a SPECIFIC SHOE FITTING — that guarantees that the shoe they want to try on is in the store at the time of their appointment.
Here is how it works:
Step 1 – Find the shoe on our website.
Step 2 – Order it.
Step 3 – Watch your email for notification that it has arrived in the shop.
Step 4 – Come into the shop and try it on.
If it fits, you can take it home. If it doesn’t, our staff will return it to the warehouse and your order will be refunded.
This process ensures that customers who only want to try on specific models or colors get exactly what they want without wasting their time in a general shoe fitting.
Please be Clear
If you are a customer who is only interested in something specific, please make that clear to us when you request your shoe fitting appointment. We do not wish to waste your time with a general shoe fitting if that is not what you want.