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Covid 19 Information

We apologize for the inconvenience caused by the Covid-19 pandemic.

We understand that these inconveniences can be frustrating. They are frustrating for us, too.

Our business (including our staff and their families) includes five immuno-compromised people.

We also serve a large number of immuno-compromised pickleball and tennis players.

And because we love our staff, our customers and their families, we accept our responsibility to protect them from harm with every bit of seriousness it deserves.

In order to keep everyone in our circle safe, we are doing a number of things recommended by Alberta Health.

  1. Requiring masks indoors
  2. Limiting the number of people inside the store
  3. Reducing the handling of merchandise
  4. Referring browsers to our website
  5. Spacing out customer appointments
  6. Replacing face-to-face communications with email
  7. Encouraging online ordering
  8. Offering curbside pickups
  9. Maintaining contact tracing lists
  10. Cleaning service counters between customer visits

We hope these things are enough to keep everyone safe and we apologize to anyone who considers these things to be an inconvenience.

Phase 2 Rules and Policies

Rule 1 – Masks are required to enter the store. No exceptions.

Since most people are already in the habit of carrying a mask with them wherever they go, this is neither an inconvenience nor a surprise.

Studies show that 80% of the people who have Covid-19, do not know they have it. More importantly, when a infected person wearing a mask interacts with an uninfected person wearing a mask, the chance of transmission is reduced to about 2%. Masks, therefore, are a practical, sensible and effective precaution.

Rule 2 – Customers who are not being served, must wait outside until we invite them in.

Given the size of our store, it is just not possible to social distance properly.

Therefore, we also ask that customers come alone when possible in order to minimize the risk of transmission.

Walk-ins & Appointments

In order to keep customers spread out and allow cleaning of our service counters between visits, we are asking customers to make appointments.

Customers with appointments are guaranteed entry at their scheduled time.

Walk-in customers are welcome, but they may have to wait in line outside for service.

There are two ways to make an appointment.

Option 1 – Request an appointment online.
Option 2 – Request an appointment by email (orders@racquetnetwork.com).

We do not take appointment requests by phone.

Appointment Tips

Tip 1 – Make appointments two or more days ahead of time. Last minute appointments are unlikely.

Tip 2 – In order to minimize face-to-face interaction, talk to an expert by email prior to your visit. We may be able to help you make a purchase prior to coming into the store — which is safest for everybody involved.

Tip 3 – Do not call to make an appointment. Appointments are set up by email so that dates and times are in writing. We do not accept appointments by telephone.

But I don’t want to make an appointment

Great! Even better. You can order online and ship to your home or business. Or, you can order online and do a curbside pickup. Either way, you get what you want without having to put on a mask or make an appointment to come into the store.

Browsing

We have re-configured our store to end the practice of browsing. We have moved to a service counter arrangement. Under this new configuration, customers who enter the store are greeted by a service counter. An expert serves them at the counter. If necessary — shoe fittings are one example — customers are invited behind the counter for service. Otherwise, all transactions will occur at the customer service counter.

Service Counter Store Interior

These changes to our layout make cleaning up between visits faster than ever. They also ensure that asymptomatic customers are not walking around the store touching items and potentially spreading the virus passively to other customers.

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Try Before You Buy | Tecnifibre Squash Racquets

Altra Running Shoe Demos

Racquet Network customers test drive more than 1000 badminton, tennis, squash and pickleball racquets every year.

Tecnifibre ™ squash racquets are amongst our most popular for in-store customers who want to try before they buy. As a result, we offer more Tecnifibre racquets demos than anybody else. We even have doubles of the most popular Tecnifibre racquets.

Our Try Before You Buy program allows customers to spend up to month test driving a variety of racquets.

For more information, please come into the store and talk to an expert at 310 2525 Woodview Dr SW. We are open 7 days a week.


Tecnifibre Squash Racquets

Many — but not all — of the Tecnifibre racquets that we sell are included in our Try Before You Buy program. Please visit us in-store for details.

Racquet Selector For a full list of racquets in this category, please check out our ONLINE RACQUET SELECTOR. You can sort by sport, gender, brand, size, weight, balance and more.
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Racquet Recycling in Calgary

Logo

So you just cleaned your garage out and found some old tennis, squash, badminton or racquetball racquets. They seem like they are still in good shape — in fact, they are practically new.

So what to do with them?

You could give them away … if you knew somebody who wanted them.

You could sell them … but that’s a lot of work for the $5.00 price you might get on Kijiji.

Or you could recycle them … or can you?

Can old racquets even be recycled?

If you read the City of Calgary’s website regarding advice for recycling used sporting goods, you will note that they advise putting these things in your black bin.

In other words, they tell you put them in the garbage. This is because, Calgary’s recycling system cannot recycle things like tennis, squash or badminton racquets.

The only way to recycle them is to sell them or give them away so that they can be used again. In doing so, at least you might prevent somebody down the road from buying something new which will also end up in the garbage.

If you are faced with this problem, Racquet Network can help you. We recycle some old tennis, squash, badminton and or racquetball racquets by refurbishing them and selling them to families and recreational players who prefer not to buy something new.

We don’t pay for the old racquets people bring in to be recycled, but neither do we charge people for them. All we do is recover the cost of refurbishment. So if we take an old racquet and refurbish the grips and strings, we sell it for the cost of the grips and the strings. We don’t charge for the racquet itself because we didn’t pay for it.

Now … there are some limits to this program.

First, we don’t refurbish old wooden racquets unless they are in pristine condition and could be used for decorations or props. But if you bring them in, we will look at them and determine what if anything might be done with them.

Second, we don’t repair broken racquets. If the frame is broken, the racquet cannot be recycled. So please put it in your black bin.

Finally, we will not offer you so much as a penny for your old frame. So please do not imagine you are going to come in and haggle with us, because that’s not going to happen.

If, however, you have an old racquet and you want us to help you get it into the hands of somebody who will use it, bring it into the store and leave it with us. If it can be salvaged, we will salvage it. If not, we will dispose of it for you. Either way, your conscience is clear.

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What are Yonex Pre-strung Badminton Racquets Pre-Strung with?

Product Knock Out

Contrary to popular belief, Yonex pre-strung badminton racquets are NOT pre-strung with Yonex BG65.

Virtually all of Yonex’ pre-strung badminton racquets are pre-strung with something called Yonex Demo Gut — a low-cost, extruded nylon monofilament that is nothing at all like Yonex BG65 multifilament.

Yonex Demo Gut is not intended for long-term adult use. It is a temporary string put in racquets to help them keep their shape and to help large sporting good stores sell racquets.

Yonex Demo Gut is not intended to function as badminton string in any serious way.

You will not find serious players at the professional or recreational level stringing their racquets with Yonex Demo Gut.

In fact, Yonex does not even sell Yonex Demo Gut.

The name tells you all you need to know. Demo Gut was created as a demo string. Essentially, it is a prop. It is a substitute for the real thing.

So when you buy a pre-strung Yonex racquet, you should plan to replace the strings in very short order.

What you replace it with is up to you. It will depend on the racquet you are stringing, the shuttles you are using, and what you need the string to do.

Yonex has an large selection of excellent badminton strings to choose from. Regardless of who you are or how you play, we will be able to help you choose a suitable replacement when you are ready.

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Laser Engrave Your Shoes

Product Detail

Laser engraving your court shoes is one way to protect your property.

If you’ve ever had a racquet bag stolen from your car, you know how frustrating it is.

If you’re a parent, you know how frustrating it can be when somebody steals your kid’s brand new shoes.

In both of these instances, laser engraving can lead to a happy ending.

Laser engraving marks your property in a very inconspicuous way. In most cases, the thieves don’t even notice that it is marked.

But you know. So you can easily identify what is yours. which means that you have an opportunity to recover your property.

Racquet Network offers free laser engraving on many premium products including shoes and racquets.

Shoes are engraved on a back outer face so that the engraving can be seen from behind.

So if a player from your school or club swipes your shoes, they are easy to spot, identify, and recover.

Racquets, meanwhile, are engraved on their shafts making identification simple for players and racquet stringers.

By laser engraving racquets, shoes, bags and other items, we make it easy for police monitoring Kijiji and crooked pawn shops to tie car prowlers to specific crimes and lay charges.

We also make it possible to return property to its owners once it’s recovered.

All you have to do is file a police report telling police how your property is marked.