Express Service Appointment

CAD $0.00

Be smart. Avoid wasting a trip. Go straight to the front of the line. Get served immediately.

Express Service puts you at the front of the line when you walk in the door, regardless of who may have walked in ahead of you.

Simply request an appointment below and an expert will be waiting to help you when you arrive at our store.

Express Service appointments are mandatory for:

  1. Shoe fittings
  2. Rush stringing services
  3. Racquet demo program
  4. Advice (of any kind)

These services are not provided to without an appointment.

How to Request an Appointment

1. ADD TO CART

You are purchasing this appointment for $0.00. So add it to your cart and purchase it just like you would anything else.

2. Proceed to CHECKOUT.

You MUST complete the entire CHECKOUT process or your request will not be submitted to us.

3. Check your email (including your spam folder) for a receipt.

If you cannot find a receipt, it means that you did not complete the checkout process and we did not get your request.

4. After we receive your request, our appointment coordinator (Laurie) will contact you by email to set up a specific day/time for your visit.

Until we have confirmed your request by email with a specific time, you do not have an appointment.


IMPORTANT – DO NOT IGNORE

1. Appointment requests with incomplete or inaccurate contact information are not considered.

2. The appointment notifications we send you will probably end up in your SPAM or JUNK folder. Please check your SPAM or JUNK folder before accusing us of not responding.

3. If you can’t find a receipt in your email, you have not requested an appointment.


What is the main reason for your appointment request?

Clear

How can we help you? * 

Please describe how we can help you. This description will determine how much time we book for your appointment. So please be descriptive. (Minimum 25 characters.)

When can we help you? * 

Business Hours
MON-FRI: 12:00-7:00PM (By appointment)
SAT/SUN: 12:00-5:00PM (By appointment)
CLOSED FOR HOLIDAYS
Dec 23-Jan 2 | Open again Jan 3


Please describe when you are available for this appointment. Examples — Weekday afternoons, Tuesday all day, anytime on the weekend, etc. The more options you give us, the more likely we are to be able to slot you in. So please give us some options. (Minimum 25 characters.)

Check your SPAM folder * 

When you submit this request, our system will send you an email receipt recording the details of your order. Our staff will then follow up with you by email during regular business hours. Both of these emails will probably end up in your SPAM folder. So please check your SPAM folder as soon as you submit this request.

SKU: N/A Category:

Description

Use this to REQUEST an in-store service appointment with an expert.

Product Details

Primary Purpose of Visit

Racquet Demo Program, Racquet Advice, Racquet Purchase, Discount Racquet Stringing, Custom Racquet Stringing, 1-Hour Rush Stringing, String Advice, String Purchase, Grip Repairs, Balls/Shuttles/Accessories, Shoe Fitting/Purchase, Shoe Browsing, Apparel Shopping, Want to Check Out Sales, Gift Certificate, Just Browsing, Other

Ship To Store Option

Most orders placed through this website may be shipped to your home or business. Some items may also be shipped to our southwest Calgary store for in-store pickup.

We also offer a special SHIP TO STORE option for people purchasing the following items:

  1. shoes
  2. racquet bags

Shoes

If you see a shoe you are interested in, but want to try it on before committing to purchasing it, you may order it online and choose SHIP TO STORE. Once it arrives in-store, you will be notified so that you can go to the store and try it on.

If it does not fit or if you decide not to purchase it for any reason, it will be refunded.

Bags

We offer the same option for racquet bags. Simply order online and choose SHIP TO STORE.

You will be notified when the bag is ready for pickup. If you decide it is not right for you, the order will be canceled and refunded.

Exceptions

Please note that this option does not apply to engraved or customized items. Once items are engraved or customized, they cannot be returned.