Our goal is to communicate with customers as much as possible by email in order to minimize the need for face-to-face conversations. If you choose to make an appointment, please allow a few days lead time so that we can communicate via email before your visit. This will reduce risk on both sides.
If you are coming into our store to try on shoes, we need to make sure that no other customers have touched the shoes you will be trying on in the past 24 hours. This requires coordination, especially for the most common sizes. Requiring appointments is the only way to organize this. Please make appointments at least three days ahead of time.