Description
Active Player Accounts
Trying to buy a gift for an active player is not easy. It’s difficult to know exactly what they want; it’s even more difficult to find it.
Active players accounts make that job a whole lot easier.
Simply make a contribution to the player’s account though a gift certificate or a web coupon.
They will then be able to spend your gift on whatever they need most.
Tips
If you know the player prefers to shop in-store, give them a gift certificate.
If they do not live in Calgary and prefer to shop online, give them a web coupon.
Either way, it will be immediately deposited in their account and they can use it to get exactly what they need.
How to Create an Account
To create an active player account, please email the following info to orders@racquetnetwork.com.
PLAYER NAME
PLAYER ADDRESS
PLAYER POSTAL CODE
PLAYER PHONE NUMBER
PLAYER EMAIL ADDRESS
Please specify if you want to create an online account or an in-store account. We will check the system. If the account does not already exist, we will create one.
Once the account is created, you can contribute to it or invite friends and family to do the same.
Service Language Options
In addition to English, we have staff available who can serve customers in other languages.
我们提供普通话服务！给我们发个电子邮件，或者来我们的商店预约。我们会高兴的帮助您。
很抱歉，我们不在电话上提供中文服务
电子邮箱： orders@racquetnetwork.com
商店地址： 310-2525 Woodview Dr SW T2W 4N4
Ang Dito sa Racquet Network ay nagbibigay ng serbisyo sa tagalog. Mag email lang sa orders@racquetnetwork.com. O mag-book lang ng appointment sa store namin na matatagpuan sa 310-2525 Woodview Dr SW T2W 4N4. Ang tulong sa tagalog ay hindi maaari sa pamamagitan ng tawag.
Ecommerce Offers
All offers on this website are ecommmerce offers unless explicitly stated otherwise.
Ecommerce offers must be ordered from this website. They cannot be ordered in-store.
Store Availability
Our ecommerce website and our store are different business units that operate independently of each other.
This ecommerce website does not track in-store inventory, in-store offers, or in-store prices.
If you want information about in-store inventory, in-store offers, or in-store prices, please book an EXPRESS SERVICE APPOINTMENT to visit the store where an expert can help you in person.
Ship To Store Options
Most orders placed through this website may be shipped to your home or business. Some items may also be shipped to our southwest Calgary store for in-store pickup.
We also offer a special SHIP TO STORE option for people purchasing the following items:
- shoes
- racquet bags
Shoes
If you see a shoe you are interested in, but want to try it on before committing to owning it, you may order it online and choose SHIP TO STORE. Once it arrives in-store, you will be notified so that you can go to the store and try it on.
If it does not fit or if you decide not to purchase it for any reason, it will be refunded.
Bags
We offer the same option for racquet bags. Simply order online and choose SHIP TO STORE.
You will be notified when the bag is ready for pickup. If you decide it is not right for you, the order will be canceled and refunded.
Exceptions
Please note that this option does not apply to engraved or customized items. Once items are engraved or customized, they cannot be returned.
Express Service
Don't you hate it when you go to a retail store and you can't find anybody to help you?
Or worse yet ... you drive an hour to get there and then have to wait even longer while they help people who live five minutes away.
Once again, Calgary's most innovative sporting goods store comes up with a sensible solution to a common problem.
Book an Express Service Appointment and wait no more. You will get an expert all to yourself for a full 30 to 60-minute appointment at a time of your chosing.
It doesn't matter how busy the store is when you get there. It doesn't matter how many people walked in ahead of you.
Customers with Express Service Appointments are always served first.
The further customers have to drive to get to our retail store, the more they love this innovation.
No waiting. No wasted trips.
Book an EXPRESS SERVICE APPOINTMENT and get exactly the help you need as soon as you walk in the door.
