Custom Squash Racquet Stringing

Rated 4.70 out of 5 based on 37 customer ratings
(37 customer reviews)

From: $24.00

Too many broken squash racquet strings? Our knowledgeable staff can help you figure out why. Choose from one-hour, one-day or one-week turnaround. BBB rated A+.

SKU: SQUASH RACQUET REPAIR SERVICE Category: Tags: , , , ,

Description

We check the calibration of our squash racquet stringing machine at the start of every shift. We digitally record most custom stringing jobs as part of our quality assurance process.

Expert Advice

Unlike racquets in other sports, squash racquets can become string eaters. If your racquet has become a string eater, come in and see us. Our knowledgeable staff can help you figure out why.

Options

We offer two different options off the reel for squash players. Option 1 is durable string. Option 2 is playable string.

Durable string is for players who want their strings to last as long as possible. Playable string is for high level players who are less concerned with durability and more concerned with playability.

If you want something specific, we also offer more string set options than any other store in Calgary.


We are Racquet Stringing Experts

Our Master Stringers are trained by the US Racquet Stringer’s Association.
Racquet Network is a member of the prestigious Yonex Stringing Team.
In 2017, members of the Racquet Network custom stringing team were invited to string at the Canadian Open Badminton Championships in Calgary.
In 2018, we strung racquets for professionals at the National Bank Challenger Event in Calgary.

Yonex Stringing Team

Racquet Network is a member of the prestigious Yonex Stringing Team. We are invited to string at elite tennis and badminton events. While we cannot attend every event we are invited to, we do our best to help out when such events are in Alberta.


Installing Racquet Strings

Racquet Network offers both custom stringing and discount stringing options.



Custom & Discount Stringing

Racquet Network offers the following racquet stringing services in our southwest Calgary racquet store:

Discount racquet stringing is inexpensive (starting at $20 for string and labour) but comes with very few options. This is recommended for players who just want some string in their racquet. They do not expect their string bed to contribute to their performance.

Custom racquet stringing costs more but it allows players to customize their string bed to enhance their performance. Custom stringing offers a full range of options, including string, colour, tension and turnaround. It comes with a two week warranty and a satisfaction guarantee. Custom turnaround options include:

Discount Racquet Stringing

Players who want discount racquet stringing are required to place their order through our website, print their receipt, wrap it around the handle of their racquet and drop it off at the store. Our staff are not permitted to accept racquets brought in for discount stringing unless the receipt is attached to the handle. So please do not forget to do this.

Custom Racquet Stringing Benefits

In addition to faster turnaround options, players who choose custom racquet stringing also get the following benefits

  1. two week warranty on labour
  2. satisfaction guarantee
  3. email notification when racquets are ready
  4. early pickup is permitted
  5. choose your tension
  6. choose your string colour
  7. choose your string gauge
  8. choose your string brand
  9. free frame cleaning included
  10. free minor grommet repairs included
  11. sponsorship credits can raise funds for player’s home club
  12. stringing notes permanently kept on file

37 reviews for Custom Squash Racquet Stringing

  1. Rated 5 out of 5

    Darryl D. (verified owner)

    I live and play in the northwest. About as far northwest as you can get in Calgary. But I still drive all the way to the southwest to get these guys to do my racquets because I don’t like to lose and I know that these guys always do it right. Trust me. I learned the hard way.

  2. Rated 5 out of 5

    Justin C. (verified owner)

    I was having problems with breaking strings so I went in to talk to Brent who knows everything there is to know about string. He rcommended a new string that never breaks but that I have to change to new strings every few months. This has been great for me which is why I always come back here to get all of my racquets strung.

  3. Rated 5 out of 5

    Yu L. (verified owner)

    Very professional and very fast. I dont trust most places to string my racket because I do it at 33 pounds. This place is the best however and always trust them to do a good job.

  4. Rated 5 out of 5

    Jordan M (verified owner)

    I brought my racquet in yesterday at 4:00. I got an email less than two hours later saying it was done. Total cost was $30. This was my first visit. I was extremely impressed.

  5. Rated 5 out of 5

    Racquet Network (verified owner)

    Thanks to some advise from Brent I now have the prefect squash string. I am hitting harder and starter than ever before. Thank you Brent and everyone at the Racquet Network.

  6. Rated 1 out of 5

    Jason V. (verified owner)

    I am not happy. My strings broke in less than a month. There was no warranty. I will not be back.

    • Racquet Network (verified owner)

      What you say here is not entirely true, Jay. Your racquet was strung on Feb 2, which was six weeks ago. Our warranty period is two weeks. Nevertheless, we offered to extend warranty coverage to you in this particular instance. You refused because you did not want to pay for string. If you change your mind, you are welcome to bring it in within 7 days of this response. As per our warranty conditions, you will have to pay for the string which is $10 off the reel, but the labour will be free.

      In the meantime, I would encourage you to read this article: Why Do Strings Break?

      It covers the most common causes of string breakage. In your case, as we explained, the break was probably caused by your damaged grommets. Once again, we recommend that you replace these grommets in order to extend string life.

  7. Rated 4 out of 5

    Bogdan Z. (verified owner)

    Very happy. Good service. Racket took less than a day. But they don’t carry Head strings so I can’t give 5 starts.

  8. Rated 5 out of 5

    Peter S. (verified owner)

    Very excellent service and very fast. I brought my Carbolex in for new string and a new bumper on Thursday morning. Then I went back to work where I got a notice that my racquet was all done. Would defintiely recommend.

  9. Rated 5 out of 5

    E. Cho (verified owner)

    Normally I’m only going to give three stars at most but in this time I am going to make an acception because this was a special one. I brung my raquet in on tuesday and expect one week to get it back. But it was done next day. So one extra stars for that because it was so fast back. Then another one star because it was so tite just like I like it on my badminton raquets.

  10. Rated 5 out of 5

    Eugene (verified owner)

    I am always impressed by how fast you guys get rackets back to me. This time I dropped two rackets off on Friday afternoon. I paid for one week service. At 8:10 I got an email saying they were done. Way to go!! I have never had to wait more than 2 DAYS to get my racket back in six years of having you guys string my racckets.

  11. Rated 5 out of 5

    Kelly Gingras

    Thank you so much for introducing me to the Carbonflex racquets. I used to go through a racquet every five or six months. Now I have been playing with a Carbonflex for over two years and all I ever had to have fixed was the head garde. Your great and your advice is amazing and you are always very fast.

  12. Rated 5 out of 5

    Roy S. (verified owner)

    That was amazing. I brought my squash racquet in at 2:30 for one week service. At 5:10 I got an email saying it was ready. Could not ask for better service.

  13. Rated 5 out of 5

    S. Ali (verified owner)

    You guys are the best. I brought three squash racquets in yesterday and paid for one week. All three were done and picked up before close on the same day. I could not ask for better service. Thank you.

  14. Rated 5 out of 5

    Alex A. (verified owner)

    Spec-freakin-tacular service. Did the whole order through the website thing. Dropped my racket off on the way to taking my kid to summer school. By the time we got to school, I got an email on my phone saying it was ready. Dropped the kid off and picked the racket up on the way home. It was exactly how I ordered it. And now I get a coupon for doing it on the website. Good deal. I like it.

  15. Rated 5 out of 5

    Mario Lepain (verified owner)

    Racquet Network saves the day — again!! Thanks guys. I dropped my racquet off on Friday morning. I got it back Friday afternoon even though I paid for one week turn around. Five stars as always.

  16. Rated 5 out of 5

    Chris J. (verified owner)

    This is the only place that stocks the string I like. So I kind of have to come here. But this time it was really fast so that’s OK.

    • Racquet Network Staff (verified owner)

      Hey Chris. Glad you are happy with the service. As you know, you paid for one-week service and ended up getting your racquet back the next day. To be clear, this does not always happen. So please don’t expect it to happen that way every time you come in in the future. If you need your racquet back the next day, the only way we can guarantee it is if you choose ONE-DAY GUARANTEED. If you choose ONE-WEEK, you may get it back the next day, but it’s not guaranteed. Hope that’s clear. Thanks again for your business.

  17. Rated 5 out of 5

    Mario Lepain (verified owner)

    Perfect again. Thanks for the discount. Back in six weeks as normal.

  18. Rated 5 out of 5

    Ron Burnside (verified owner)

    Nice. Dropeed it off Tuesday, payed for a week but got it back next days. Thanks again.

  19. Rated 5 out of 5

    R. Singh (verified owner)

    Five stars for sure. I brought my racquet in for new string. I paid for one week but an hour later, they emailed to say it was ready. I played for about two and half weeks. The string broke. I took it back. I had to buy new string but the labor was free. I couldn’t ask for more. Five stars, like I already said.

    • Racquet Network Staff (verified owner)

      Thanks, Ryan. We appreciate your business.

  20. Rated 5 out of 5

    Omar (verified owner)

    I have been using the green Technifibre string but haven’t been liking it as much as I used to. I couldn’t figure out why until I talked to Brent. He pointed out that you can’t string playable string too tight or it loses its playibility. So at Brent’s advice I had them do it looser and now I love it again. The guy at my squash club who usually does it really doesn’t know this stuff. He is a good player but you guys are more actual experts in this stuff than he is. You have earned my business and I will be here again.

    • Racquet Network Staff (verified owner)

      Thanks for your business, Omar. We appreciate it. Club stringers, like the guy at your club, tend to string the same handful of racquets over and over with the same one or two strings at the same tension. In our business, we see thousands of different racquets strung with hundreds of different kinds of string. We also hear from thousands of different players about their experiences with their racquets and strings. So we are able to gather more meaningful data in a month than most basement stringers can gather in a decade.

  21. Rated 5 out of 5

    P. Gagner (verified owner)

    I hit the ball really, really hard. So I am always breaking strings and grommets. Based on the advice of Brent at Racquet Network, I bought a Technifibre racquet because they carry the grommet strips in stock and I have never been sorry. Every time I bring the racquet in to get strung, they replace the grommet strips for me. And they don’t even charges me of putting them in. I just pay for the parts. Its perfect. So I will always come back the next time.

    • Racquet Network Staff (verified owner)

      Thanks for the review, Phillipe. We appreciate it very much. As you know, for hard hitters like you, it is extremely important to choose a service brand over a shelf brand. Service brands (like Tecnifibre and Harrow) make parts available so that we are able to repair their racquets. Meanwhile, shelf brands like Head/Wilson/Dunlop etc. are more like disposable racquets. Once you break a grommet, they expect you to throw the racquet away and buy a brand new one.

  22. Rated 5 out of 5

    Mario Lepain (verified owner)

    I’m so happy I found you guys on the internet. I used to take my racquets to Sports Check. I paid $30 plus the strings and had to wait two weeks. Plus I think they did it wrong. But now I can pay $20 plus strings and get it back in less than a week guaranteed. Sometimes I even get it back the same day. Plus your strings is even cheaper than the ones at Sports Check. I don’t know how such a little store can do it but I am impressed.

    • Racquet Network Staff (verified owner)

      We are happy you found us, too, Mario. Sport Chek is not really in the stringing business. Their stringing business is not important to them. However, it is to us. So we work really hard at it. Thanks for your business.

  23. Rated 5 out of 5

    Jaro Hladic (verified owner)

    We drive in from Lethbridge every few weeks to do some shopping. When we have racquets to string, we bring them with us. They are always done by the time we come to pick them up. This used to me more of a hassle because we sometimes brought our friends’s racquets with us and he is really picky. But now its easy because he orders exactly what he wants on your website and pays for it. We just have to drop it off and pick it up when we are dropping off and picking up our own racquets. This is great service and its why we always come back.

    • Racquet Network Staff (verified owner)

      Thanks for the business, Jaro. It is a pleasure to serve you and we appreciate your loyalty.

  24. Rated 1 out of 5

    Chris J. (verified owner)

    Absolutely shitty service. I was told my racquet would be ready Wednesday. It was not ready until Friday. I demanded a refund and was refused. I will not be back and I will be telling everybody about your shitty service.

    • Racquet Network Staff (verified owner)

      Chris. Your story is a total fabrication. We have reviewed the security recording and here is what was said, word for word, when you came in on Monday.

      CHRIS: “I want this back by Wednesday. Can you do that?”

      STAFF: “We have a one day guaranteed turnaround option. So if you choose that, it will ready by this time tomorrow [Tuesday].”

      CHRIS: “How much is that?”

      STAFF: “$30.00.”

      CHRIS: “How much is one week?”

      STAFF: “$20.00.”

      CHRIS: “If I pay for one week, can you get it done by Wednesday?”

      STAFF: “Possibly, but I can’t guarantee it. It really depends on how many racquets walk through the door. If you want it by Wednesday, you should do one day guaranteed. That way it’s guaranteed.”

      CHRIS: “No. That’s OK. I have a backup racquet. I can wait.”

      STAFF: “So you want to do one week?”

      CHRIS: “Yep. I’m hoping you will have it done by Wednesday though. Do you think you can sneak it in for me?”

      STAFF: “I will try, but I can’t guarantee it.”

      CHRIS: “OK. No worries. I have a backup racquet anyways. … It’s all good.”

      All transactions in our store are recorded for security reasons. We have a clean recording of your entire visit. If you want to come and review it, we can go over it with you.

  25. Rated 5 out of 5

    Jason T (verified owner)

    You guys are awesome. I played in a tournament on the weekend. I won my first match but I broke a string. The next day, during my second match, I broke a string on my backup racquet. I only had five hours until my next match and I had to drive across the city to get to your store. No worries at all. By the time I was done eating lunch, both of my racquets were ready. I played that night and ended up winning my division. I am so glad you guys are open. I am a loyal customer and always will be.

    • Racquet Network Staff (verified owner)

      Thanks, Jason. We are players, too. We understand how heartbreaking it can be to break a string on your favourite racquet during a tournament. So we do whatever we can to help. Congrats on the win. We look forward to seeing you soon.

  26. Rated 5 out of 5

    Tammy P. (verified owner)

    I play at the same club as Jaspreet and I, too, was getting my racquet strung by the same guy as everybody else. Based on her recommendation, I tried your store and was shocked at the difference. The girl who helped me seemed very young. So I was concerned. But she was extremely knowledgeable. After asking me some questions, she was able to narrow down the string and tension to something we thought I would like. My racquet was ready 35 minutes later. I have been playing with it for three weeks now and I cannot believe the difference. I am completely impressed and have told all of the girls on my squash team about the amazing service. Thank you. I will be back.

    • Racquet Network Staff (verified owner)

      Thank you, Tammy. Based on what you told us, we recommended a thinner string at lower tension. We also repaired the grommet damage caused by the previous stringer. We are happy that you are happy and look forward to seeing you again.

  27. Rated 5 out of 5

    Jaspreet S (verified owner)

    For the past few years, I was getting my squash racquet strung by a guy at our club. He was doing OK, but I was tired of getting the same string all of the time. I wanted to try something new.

    About a month ago, I came in to see what you offered and was quite please to find a very large selection of string. I was also pleased to find a string I had been reading about online. I wanted to try the string, so I discussed it with the gentleman at the service desk.

    Based on what I was telling him, he suggested that I might not like this string very much. However I wanted to try it anyway and I did. Unfortunately, I should have listened to the technician. He was correct. I did not like the string at all.

    Fortunately, your store has a satisfaction guarantee, so I was able to change the string to another string that the technician recommended and now I am very happy. I have since spoken the guy at our club who was stringing my racquets previously and he cannot even get this new string. So you can be sure I will be back, even though I have to drive a long way to get there.

    • Racquet Network Staff (verified owner)

      Thank you for your kind words, Jaspreet. It was a pleasure to serve you. We carry more string than any other store in Calgary. So we will always have options for you to try.

  28. Rated 5 out of 5

    Mike P (verified owner)

    You guys are getting better all the time. You have always been the fastest stringers in town but now you are even better. As a frequent string breaker, I am in love with your 2 week guarantee. It is not uncommon for me to break a string the first or second time I use a racquet. So I will have many opportunities to use your new 2 week guarantee. Thanks again for everything. I have been coming to you guys for years. I expect to be coming for many more years to come.

    • Racquet Network Staff (verified owner)

      Thanks for the feedback, Mike. We are aware that you break a LOT of string so we want to remind you that the warranty applies only to the original work. We do not offer a warranty on a warranty (nobody does). We also want to remind you that we have recommended that you switch to a 16 gauge string. The 18 gauge string that you are currently using is too thin for your upper body strength. The reason you are breaking strings so often is that you are overpowering it.

  29. Rated 5 out of 5

    Holt Ferguson

    Five stars. You were the only place in town who had the string I was looking for. I was in an out in less than an hour. Perfect service. Therefore a perfect five stars.

  30. Rated 5 out of 5

    Garth Peterson

    I started coming to you guys when Kipp was still working there. I miss him, but I’m happy to see that the service hasn’t dropped off since he left. Thanks for the great service and thanks for carrying so many different squash strings. Without all of those choices I would never have discovered Tecnifibre. What an awesome brand!! Keep up the good work.

  31. Rated 5 out of 5

    Tom Ward

    I used to have to wait 2 or 3 days to get my racquet back. Now I can get it back in a day. I love Racquet Network.

  32. Rated 5 out of 5

    Eric Johnson

    Awesome service. I drove in from Banff with my family. We dropped off three racquets. Then we went shopping. On the way out of town we picked up all three racquets and all three were done exactly as we asked. Way to go Racquet Network. We are all squash players and we will all be back.

  33. Rated 4 out of 5

    John Smithers

    I’m only giving you 4 stars and I will tell you why. When I brought my squash racquet in there were only two racquets ahead of me. Yet it still took 3 days to get done. I know I only paid for one-week turnaround, but with only 3 racquets ahead of me I feel it could have been done faster. Everything was right, it’s just the turnaround that I am not entirely happy with.


    Management response — You paid for one-week guaranteed turnaround. If you wanted it back faster you could have chosen one-day guaranteed or one-hour guaranteed. As it turned out, there were two racquets in the queue when you came in. However, shortly after you came in, other customers came in who did pay for faster turnaround. By paying extra, they were able to jump ahead of you. Since we often have a dozen new racquets walk through the door in a day, this is not unusual. In the future, if you want faster turnaround, we recommend paying for one-day service. If speed is not an issue, you can always take the cheaper option of one-week turnaround.

  34. Rated 5 out of 5

    Jason Nestlie

    Thanks for all your help refurbishing my 15-year-old Manta squash racquet. Every other place I took it to looked at me like I had three heads. Your store was the only place that took me seriously. I now have a new edge guard, new grip, and new string. I was able to completely overhaul my old racquet so it looks and feels like new. I am very happy and will be sure to tell everyone I play squash with at Hillhurst.

  35. Rated 5 out of 5

    Nick Lafrenier

    This is the best stringing place around in terms of value and service. I used to have my racquets strung at my squash club for convenience and then tried several other places after I moved and left the club. But I always had to wait a few days or was pressured to buy other things at the other places. But since going to Racquet Network, I’ve been getting only the best value and quick service without the hassles of every other place I’ve tried.

  36. Rated 4 out of 5

    Vince Buonino

    Kind of outa the way, but good service. Fast. Not cheap, though. Nice to have a delivery option. I live in the NW so that saves me time.

  37. Rated 5 out of 5

    Amogh

    Rosie is a wonderful, wonderful person. I played in a tournament on Wednesday night and broke a string during my final match. I brought it in to the store on Thursday morning first thing. It was fixed and back in my hands before lunch. Great service. So fast it was unbeleivable. Thank you.

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