Supported Racquets Program

Many people are gullible and you can bet that major sporting goods brands have that figured out.

Category:

Description

Many people are gullible and you can bet that major sporting goods brands have that figured out. They know that players stampede to whatever new racquet their hero is playing with today. That’s why the pros change racquets so often. The more they change, the more they sell. It’s all about endorsement contracts and racquet sales.

In other words, your hero is playing you.

At Racquet Network, we have a different philosophy. We don’t think people should be chasing pros who change racquets every six months. We think that players should be thinking ahead and asking some very important questions. Is this racquet right for me? Will I be able to find replacement parts when I need them two or three years from now?

Box stores and retail giants sell racquets. They don’t sell parts. So players rush out to buy the latest hot racquet and find out six months down the road that they can’t get replacement bumper guards or grommets. So they have to throw their favourite racquet out and go back to the box store for a brand new racquet instead of fixing it with a $20.00 part.

Players who purchase racquets that are included in our Supported Racquets Program avoid these traps because they know that we are committed to carrying parts for these racquets for the entire shelf life of their racquet and for up to three more years after the racquet is discontinued.

Players in our Supported Racquets Program know that they will be able to replace broken grommets and broken bumper guards on their racquets for a very long time. So they know that they have made a good investment and will end up saving a lot of money in the long run.

Please visit us in-store to discuss the details of this program.

Ecommerce Offers

All offers on this website are ecommmerce offers unless explicitly stated otherwise.

Ecommerce offers must be ordered from this website. They cannot be ordered in-store.

Store Availability

Our ecommerce website and our store are different business units that operate independently of each other.

This ecommerce website does not track in-store inventory, in-store offers, or in-store prices.

If you want information about in-store inventory, in-store offers, or in-store prices, please book an EXPRESS SERVICE APPOINTMENT to visit the store where an expert can help you in person.

Ship To Store Options

Most orders placed through this website may be shipped to your home or business. Some items may also be shipped to our southwest Calgary store for in-store pickup.

We also offer a special SHIP TO STORE option for people purchasing the following items:

  1. shoes
  2. racquet bags

Shoes

If you see a shoe you are interested in, but want to try it on before committing to owning it, you may order it online and choose SHIP TO STORE. Once it arrives in-store, you will be notified so that you can go to the store and try it on.

If it does not fit or if you decide not to purchase it for any reason, it will be refunded.

Bags

We offer the same option for racquet bags. Simply order online and choose SHIP TO STORE.

You will be notified when the bag is ready for pickup. If you decide it is not right for you, the order will be canceled and refunded.

Exceptions

Please note that this option does not apply to engraved or customized items. Once items are engraved or customized, they cannot be returned.

Express Service

Don't you hate it when you go to a retail store and you can't find anybody to help you?

Or worse yet ... you drive an hour to get there and then have to wait even longer while they help people who live five minutes away.

Once again, Calgary's most innovative sporting goods store comes up with a sensible solution to a common problem.

Book an Express Service Appointment and wait no more. You will get an expert all to yourself for a full 30 to 60-minute appointment at a time of your chosing.

It doesn't matter how busy the store is when you get there. It doesn't matter how many people walked in ahead of you.

Customers with Express Service Appointments are always served first.

The further customers have to drive to get to our retail store, the more they love this innovation.

No waiting. No wasted trips.

Book an EXPRESS SERVICE APPOINTMENT and get exactly the help you need as soon as you walk in the door.